AI Agent Chatbot Pro for WordPress

A premium FAQ first AI support plugin for WordPress, built for website owners who want more control than a basic chatbot.

This plugin combines rule based automation, AI powered replies, and human handoff tools inside one WordPress support workflow. It is designed for websites that want to answer common questions faster, reduce repetitive support work, and still move sensitive cases to a real person when needed.

Instead of relying on AI for everything, this plugin starts with predefined FAQ answers and rule based replies before calling the AI provider. That makes it more practical for policy questions, common support topics, and repeat customer requests where consistency matters.

When AI is needed, the plugin can use your own OpenAI or Gemini API key. It also includes a built in admin inbox where your team can review threads, assign conversations, update statuses, add internal notes, review attachments, and reply manually inside WordPress.

This version also includes optional WooCommerce order lookup context and a Shopify order lookup scaffold for stores that need more support context inside chat flows. Multilingual responses can also be configured through the selected AI model, making it useful for global websites handling customer questions in different languages.

Why It Stands Out

• FAQ First Support Flow
  Predefined FAQ answers are checked before AI is called, helping reduce unnecessary API usage and keeping common answers more consistent.

• Rule Based Auto Replies
  Set keyword based responses for repetitive support scenarios such as business hours, refund guidance, and basic policy questions.

• OpenAI or Gemini Support
  Use your own API key and switch between supported AI providers based on your workflow.

• Hybrid AI and Human Support
  Routine questions can be handled automatically while sensitive cases can be moved into a human review flow.

• Built In WordPress Inbox
  Manage conversations directly inside WordPress without needing a separate chat dashboard.

• Agent Assignment and Status Control
  Assign threads to staff members and track conversations with statuses such as open, needs reply, human requested, human assigned, and closed.

• Attachments and Internal Notes
  Visitors can send files through the widget, and staff can review attachments and save private team notes inside the inbox.

• Order Context Support
  Optional WooCommerce order lookup is included, and Shopify order lookup scaffolding is available for stores that want to expand support context.

• Multilingual Support Ready
  The bot can answer in the visitor’s language when configured with a compatible multilingual AI model.

Kit Details

• WordPress plugin zip file

• Main plugin PHP file

• Admin settings page

• Built in WordPress inbox

• Thread and message database storage

• Front end chat widget JavaScript

• Front end chat widget CSS

• Admin inbox JavaScript and CSS

• Shortcode support

• Footer widget rendering

• FAQ item manager

• Rule based auto reply manager

• OpenAI provider support

• Gemini provider support

• Human handoff keyword handling

• Agent assignment tools

• Status filters and session search

• Unread and needs reply tracking

• Attachment upload support

• Internal team notes

• Optional browser alerts

• WooCommerce order lookup toggle

• Shopify order lookup scaffold settings

• Uninstall file not included in this package version

Best For

• WordPress websites

• Digital product stores

• Customer support pages

• Small business websites

• Creator and service websites

• WooCommerce based support workflows

• Teams that want AI first response with manual takeover

• Sites that need more structure than a simple chatbot widget

How to Use

1. Upload the plugin zip file to your WordPress site through the Plugins menu.

2. Activate the plugin in WordPress.

3. Open AI Chatbot Pro > Settings in the WordPress admin panel.

4. Enable the widget and configure your brand settings, including:

   • Brand name

   • Widget title

   • Welcome message

   • Fallback message

   • Site policy and AI instructions

   • Brand color

   • Bubble position

   • Supported languages

   • Default locale

5. Set your AI provider and API details:

   • Provider selection

   • API key

   • OpenAI model

   • Gemini model

   • Temperature

6. Add FAQ items and rule based replies for your most common support scenarios.

7. Set human handoff keywords and enable live chat handoff if needed.

8. Enable WooCommerce order lookup if your site uses WooCommerce.

9. If needed, configure Shopify store domain, Admin API token, and API version for the order lookup scaffold.

10. Add the shortcode below to any page or post where you want the chatbot to appear:

[ai_agent_chatbot_pro]

11. Use the built in inbox to review sessions, assign agents, reply manually, add internal notes, and manage support status.

License

• Commercial use allowed unless otherwise stated

• Use on your own website or client projects

• Resale, redistribution, or re upload of the original files is not allowed

• Exclusive ownership is not transferred

• Users are responsible for their own API usage and related costs

Important Notes

• Digital product only

• No physical item will be shipped

• WordPress is required

• Your own OpenAI or Gemini API key is required if AI replies are enabled

• API usage fees are billed separately by your provider

• FAQ and rule based replies are checked before AI is called

• If AI is disabled, unmatched questions return the fallback message

• WooCommerce order lookup depends on a valid WooCommerce setup

• Shopify order lookup in this version is scaffold based and may require additional setup, permissions, and protected customer data review depending on your Shopify app configuration

• This product is a strong starting build for structured WordPress support workflows, not a full SaaS scale enterprise helpdesk platform

• Built in omnichannel messaging, advanced CRM, and full enterprise ticketing features are not included in this version

• Final performance may vary depending on hosting environment, WordPress setup, plugin conflicts, store configuration, and API settings